Legal Information

Privacy Policy


Thank you for entrusting ATC Services and the Vidyalay Plus platform with your information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Effective Date: January 1, 2024 Last Updated: October 2023

1. Information We Collect

1.1 Personal Information

Examples: Name, email address, phone number, mailing address, and role within the institution.

How we collect it: When you fill out registration forms, create an account, make purchases, or contact our support team.

1.2 Institutional & Academic Data

As a School & College Management Solution, our platform may process data related to students, staff, fees, attendance, and academic records provided by the subscribing educational institution.

1.3 Usage Data

Examples: IP address, browser type, pages visited, time spent on our site, and device information.

How we collect it: Automatically through cookies, tracking technologies, and analytics tools to improve platform performance.

2. How We Use Your Information

  • Provide Services: To fulfill orders, process payments, and deliver the Vidyalay Plus SaaS features you request.
  • Communicate with You: To respond to inquiries, provide customer support, and send important system updates or OTPs.
  • Marketing Purposes: To send promotional materials, newsletters, and offers (you can opt-out anytime).
  • Improve Our Services: To analyze user behavior, trends, and preferences to enhance the overall user experience and platform security.

3. Information Sharing

We do not sell your personal data to third parties. We may share information only under the following circumstances:

  • Third-Party Service Providers: We may share data with trusted partners who assist us in operating our business (e.g., payment gateways, SMS/WhatsApp API providers, cloud hosting services), provided they agree to keep this information confidential.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights and safety.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) technology, encrypted databases, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access and Update: You can access and update your personal information through your account settings or by contacting the institution's administrator.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Deletion: You may request the deletion of your account and associated personal data, subject to legal and institutional record-keeping requirements.

6. Children's Privacy

While our platform is utilized by educational institutions that may serve minors, ATC Services contracts directly with the educational institutions (schools/colleges). The subscribing institution is responsible for obtaining any necessary parental consents and ensuring compliance with local laws regarding the processing of student data.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and this Privacy Policy does not apply to them. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a prominent notice on our website. Your continued use of the service after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Company

ATC Services (Proprietorship, Est. 2017)

Creators of Vidyalay Plus

Address

3B/18, Parihar Bhawan, A.N Jha Marg,
George Town, Prayagraj,
Uttar Pradesh, 211002, India